Privacy policy

Who we are

Still Gravity (“we”, “us”) publishes What She Won’t Tell You and the guides on stillgravity.com. For anything in this policy, write to contact@stillgravity.com.

What we collect, and why

No accounts

Buying the book doesn’t require an account or a password. The email address you enter on Stripe’s checkout page is the only identifier we keep for your purchase: it’s where we send your book, and it’s how we find your order when you ask for the file again at stillgravity.com/download.

Purchases

Payments are processed by Stripe. We never see or store your card number. Stripe tells us the order details we need to deliver and support your purchase: an order reference, amount, currency, the email used at checkout, any promotion code, and Stripe’s customer and payment identifiers. Stripe processes your payment details under its own privacy policy.

Your personal copy and the delivery email

Each copy of the book is personalized: a small line at the bottom of every page shows a masked version of your email (for example j***n@example.com) and your order reference. Personalized copies are stored privately in Cloudflare R2 and delivered through signed links that expire. After payment we email the PDF to your checkout address through Resend, our email delivery provider. We log each read or download (time, approximate country) and each delivery email to prevent abuse of download links.

Messages you send us

When you use the contact form we store your name (optional), email address, topic and message, together with a one-way hash of your IP address and your browser’s user agent to filter spam. We receive an email notification so we can reply.

Analytics (FlowGlance)

We use FlowGlance as our only analytics tool, to understand which pages help and where people get stuck. It records page views, clicks, scrolling and navigation between pages, device and browser type, and approximate location derived from your IP address. We have enabled FlowGlance’s detailed capture, which means it also records text you submit in forms (for example the email address you type to get your copy again, or a contact message) and images you upload through any upload field. Your card details are entered on Stripe’s page, never on ours, so FlowGlance cannot see them.

If you visit from the European Union, the European Economic Area, the United Kingdom or Switzerland, FlowGlance only loads after you accept it. Elsewhere it loads by default and you can opt out at any time with the “Cookie settings” link in the footer. See our cookie policy.

Error reports

If something breaks, our servers and your browser send a technical error report (error message, the page, browser and device details) to our own error log so we can fix it.

Who processes data for us

• Vercel hosts the website (United States).
• Neon hosts our database: orders, the email each order was delivered to, messages and logs (United States).
• Resend sends the email that delivers your book.
• Clerk secures the sign-in to our own admin area (buyers never sign in).
• Stripe processes payments, receipts and refunds.
• Cloudflare provides DNS, email routing for our addresses, private file storage (R2) and the small workers that deliver files and route email.
• FlowGlance provides website analytics as described above.
• Google Search Console gives us aggregated search statistics about the site; it does not receive your personal data from us.

We do not sell personal information and we do not share it for cross-context behavioral advertising.

Legal bases (EU/UK visitors)

• Performing our contract with you: your purchase and delivering your book.
• Legitimate interests: security, fraud and abuse prevention, error monitoring, answering messages.
• Consent: analytics, for visitors in the EU, EEA, UK and Switzerland. You can withdraw consent at any time.
• Legal obligations: keeping transaction records for tax and accounting.

How long we keep it

• Order records, including the email your book was delivered to: seven years, for tax and accounting.
• Contact messages: up to 24 months.
• Error logs and download logs: up to 12 months.
• Database backups: rolling 30 days.

Your rights

Depending on where you live, you can ask to access, correct, export or delete your personal data, object to or restrict certain processing, and withdraw consent. California residents have the right to know, delete and correct personal information and not to be discriminated against for exercising those rights. Email contact@stillgravity.com from the address you bought with and we’ll respond within 30 days. You can also complain to your local data protection authority.

International transfers

Our providers process data in the United States and other countries. Where required, transfers rely on the providers’ standard contractual clauses or equivalent safeguards.

Children

This site and the book are intended for adults (18+). We do not knowingly collect data from children.

Changes

If we change this policy we’ll update the date above, and for material changes we’ll tell buyers by email.